The customer is always right. It’s a phrase that has been ingrained in everyone that has worked in any client-facing environment. Is it always true? No. Is it always wrong? Also, no. Maintaining a ...

TORONTO, Aug. 5, 2020 /CNW/ - CIBC (TSX: CM) (NYSE: CM) today announced it has selected Salesforce as its enterprise platform for customer relationship management (CRM) as it continues to transform ...

An effective customer relationship management platform is increasingly becoming a key contributor to business success as we head into 2024, according to Joe Gallick ...

As someone who has conversations with businesses about digital transformation every day, I hear one question come up more than any other: Where do we start? It’s a deceptively difficult question to ...

DUBLIN--(BUSINESS WIRE)--The "Growth Opportunities in Global Customer Relationship Management, 2024" report has been added to ResearchAndMarkets.com's offering. To deliver excellent customer ...

Client management platforms have become an essential part of an RIA’s tech stack as these tools make it easier to access and update customer information. The Financial Industry Regulatory Authority ...

Wylie Wong is a freelance journalist who specializes in business, technology and sports. He is a regular contributor to the CDW family of technology magazines. The organization that operates the ...

Opinions expressed by Entrepreneur contributors are their own. Customers are the lifeblood of any successful startup, but if your startup doesn’t know how to properly handle customer relationships, ...

Technology, and especially artificial intelligence (AI), is changing the way business gets done. In virtually every market worldwide, automation, business intelligence, and new systems are ...

LONDON & OVERLAND PARK, Kan.--(BUSINESS WIRE)--Mount Street Group (Mount Street), a leading global provider of third-party loan servicing and credit asset management services, has appointed Deborah ...