Communication is easy. It’s the collaboration that’s difficult. It’s a digital-first world now, with employees working remotely and offices spread across the world, or even in companies with flexible ...

Many people are understandably erring on the side of caution given the COVID-19 outbreak, with many businesses, especially in tech, limiting travel and encouraging employees to work from home. This ...

The on-premises segment accounted for the largest share of the communication and collaboration market. The nurse communication segment accounted for the fastest-growing segment of the communication ...

Communication is key to any successful business. This is especially true when operating across borders, time zones, and cultures. The rise of global teams has changed how organizations collaborate and ...

We tend to think of communication and collaboration as natural outcomes of working together. As soon as two people (or a hundred or a thousand) start working in tandem, they necessarily talk, share ...

Ineffective communication can lead to misunderstandings, errors, duplicated efforts and lack of clarity on a project’s status. Companies that lack a collaborative and transparent environment are ...

Improving patient care and satisfaction through collaborative communications are important priorities for most healthcare technology professionals, according to a survey by Avaya, a provider of ...

At the Wurtele Center for Collaborative Leadership, we are in a constant state of learning and exploration around the nuances and strategies of collaborative leadership. Below are some resources that ...

Welcome to the Future of Unified Communications and Collaboration! Are you ready to explore the cutting-edge developments shaping the world of Unified Communications and Collaboration (UCC)? The “2025 ...

Often overlooked in technological industries, customer service representatives act as the front line in dealing with customer experience issues, offering a human touch to an environment overrun by ...