The Consumer Financial Protection Bureau's complaint portal has been flooded in recent years, but corporate debt collectors, industry attorneys and consumer advocates question whether the bureau's ...

The Consumer Financial Protection Bureau’s consumer complaint database has been a source of controversy since its inception, as many industry participants took issue with the fact that the complaints ...

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When the Consumer Financial Protection Bureau began publishing consumers’ complaints against financial services companies several years ago, many of those companies and other industry observers took ...

At last check (including June activity), the Consumer Financial Protection Bureau said the agency has handled approximately 930,700 total complaints across all products since opening its complaint ...

Back in March, Consumer Financial Protection Bureau director Richard Cordray referred to complaints as the agency’s “compass,” because these consumer statements “make a difference by informing our ...

The full span of FMCSA's new landing page. The FMCSA stated that the update, on the front end, enhances navigation and improves functionality for users. On the back end, the agency also claims the ...

The Federal Motor Carrier Safety Administration is seeking public input by July 7 about its planned revision to the National Consumer Complaint Database that handles complaints against unsafe and ...

The Trump administration's top consumer protection official says he may shut down public access to a popular government database that Americans use to complain about banks. The industry likes the move ...