Center for American Progress

Analysis of CFPB Complaints by State: Helping Consumers in Nevada

The CFPB has stood up for everyday consumers and fought against unfair treatment in Nevada. A banking customer withdraws money from an ATM in Santa Fe, New Mexico. (Getty/Robert Alexander) On October ...
American Banker

The CFPB's trove of customer complaint data must be preserved

The customer complaints received by the Consumer Financial Protection Bureau are not just a list of grievances. They are a vital source of information for banks and financial services firms, and must ...
Forbes

8 Common Non-Product-Related Customer Complaints And How To Fix Them

Customer complaints are an inevitable part of running a business. Sometimes, despite our best efforts, customers may have a bad experience or encounter unfortunate situations that lead them to ...
Center for American Progress

Analysis of CFPB Complaints by State: Helping Consumers in Hawaii

The CFPB has stood up for everyday consumers and fought against unfair treatment in Hawaii. On October 3, 2023, the U.S. Supreme Court will hear oral arguments in Consumer Financial Protection Bureau ...