“Gamification” uses characteristics like challenges, rewards, competitions, and moving to the next level based on performance skills or luck, in non-game contexts. It’s often accompanied by progress ...

Gamification is catching on in the learning marketplace, and for good reason. The concept helps embed learning more deeply and quickly. Using the same techniques game designers have long adopted to ...

We serve over three million customers a day, so delivering customer experience on a consistent basis across so many sites is a challenge for us. One of the ways McDonald’s is helping deliver a better ...

Most manufacturers are now looking at a workforce that is 35% Millennials—the generation born between 1981 and 1996. According to Pew Research Center, Millennials became the largest generational group ...

There may be whispers of it in the workplace, but if learning leaders haven't heard a lot about gamification yet, they will in the near future. At a recent Annual National Retail Federation conference ...