Once an educator has reflected on their own values, the other three modules are designed to help visitors learn how to ...

Whether they’re about giving tough feedback, addressing conflict or navigating sensitive issues with stakeholders, having difficult conversations is an inevitable part of leadership. How you handle ...

How many times have you been told, “there is no point in talking to them about it because they won’t change?” You may have chosen to distance yourself from friendships when you felt disappointed or ...

Most of us don’t wake up eager for a difficult conversation. By their very nature, these conversations can feel uncomfortable, challenging, and awkward. You’ve likely faced one you dreaded, put off, ...

Becca Kearl is on a mission to help people engage in political conversations even when they don't agree. She is the executive director of Living Room Conversations, a nonprofit that tries to help ...

Kimberly Kopecky, M.D., MSCI, a UAB surgeon specializing in high-risk abdominal procedures, created The Empathy Project to ...

This Q&A is part of Observer’s Expert Insights series, where industry leaders, innovators and strategists distill years of experience into direct, practical takeaways and deliver clarity on the issues ...

Avoiding or delaying a difficult conversation can hurt your relationships and create other negative outcomes. It may not feel natural at first, especially if you ...