In the dynamic environment of the modern workplace, difficult conversations are inevitable. Whether it's addressing performance issues, navigating conflicts between team members or delivering critical ...

This Q&A is part of Observer’s Expert Insights series, where industry leaders, innovators and strategists distill years of experience into direct, practical takeaways and deliver clarity on the issues ...

Being a leader sucks most of the time. If you think it's easy or fun, you either aren't one or you're not a good one. Recently, my 8-year-old son declared he wanted to be a leader "to boss people ...

Today’s very best leaders stand out in great part because they have developed and honed the ability to skillfully handle difficult conversations. It’s this ability to talk with employees about ...

When the world of work turned upside down in 2020, we quickly adapted to Zoom calls, Slack threads and digital whiteboards. At first, this newfound flexibility felt liberating. But as we settle into a ...

These individuals can turn any difficult conversation into a productive one. Most unlucky people have found themselves thrust into difficult conversations at some point in their lives. Whether it's a ...

Difficult conversations at work are inevitable. Our instincts often present two options when it comes to these conversations: a) avoid the conversation and maintain the status quo, or b) have the ...

Nobody looks forward to difficult conversations at work and addressing issues with colleagues. We experience the same response as to a physical threat, our body going into fight-or-flight mode. And, ...

I have been working in campus law enforcement for over 40 years; 35 of them as a supervisor or director. When it comes to addressing personnel issues, I have a lot of experience. Managing people is, ...

When we think of what makes a successful manager, we often think of those with a clear vision to guide their team toward strategic goals, who have the ability to inspire and empower employees and who ...