If you know your U.S. history, there have been several attempts to adopt the metric system, all to no avail. It's the universal standard for most of the world and way more intuitive, yet the chances ...

HOBOKEN, N.J.--(BUSINESS WIRE)--NICE (Nasdaq: NICE) today announced the Journey Excellence Score (JES), a pioneering new metric designed to precisely measure the quality of customer experience across ...

Investors favor companies that “skimp” on R&D, Ashley Vance recently reported in BloombergBusinessweek. You shouldn’t be shocked. Harvard Business School professor Clayton Christensen has warned ...

Today's digital marketer has more tools available to measure advertising campaigns than ever before. But ultimately, what should matter most is how campaigns impact incremental growth and sales. In ...

The metric system is on track for a mass makeover. In an effort to provide accurate measurements at all scales, scientists are preparing to redefine four basic units by the end of 2018. The shift will ...

This planet of 8 billion people is bumping up against its ecological limits, and researchers are trying to quantify the effect of human activity on these finite resources. Some keep tallies of how ...

If you can’t measure it, you can’t improve it. IBM created the Quantum Volume metric to measure the power of quantum computers. Quantum Computers have the potential to be vastly more powerful than ...