Kristen Hawley writes about the restaurant business from San Francisco. She's the founder of Expedite, a weekly restaurant technology newsletter highlighting news and big ideas about the future of the ...

What was introduced as a problem-solving, temporary fix during a difficult time for businesses that relied on face-to-face ...

QR codes may have only started popping up a few years ago as a pandemic-era contactless technology, but customers are already starting to age out of the original static experience that’s no different ...

Their fifteen minutes of pandemic fame are up. Remember 2020, when we were thrilled to be dining outdoors after a three-month lockdown? Capturing a QR code and seeing a restaurant menu pop up on your ...

Quick response codes, those boxy information-packed cousins to bar codes, are being used by Mesob Ethiopian Restaurant in Montclair, N.J., to engage mobile-technology-savvy guests and spur buzz.

A dining innovation that once looked like the future has worn out its welcome with many restaurateurs, customers and servers who say it takes the joy out of dining. By Amelia Nierenberg Heavenly ...

Pandemic pressures continue to rise as the new Omicron variant spreads and restaurants must find a way to survive—once again. 55% of diners choose contactless payment as one of the top three factors ...

Uniqode reports that QR Code trust hinges on consistency; reliability shapes user confidence more than security messaging.

T.G.I. Friday?s is using QR codes on the back of its childrens menus to engage customers and bring them to the company's Facebook page so they can become a fan. The restaurant is one of several ...