An introduction to cloud computing from IaaS and PaaS to hybrid, public and private cloud. Read now Salesforce is consolidating its small business efforts such as Salesforce IQ CRM and Desk.com into ...

Salesforce provides companies of all shapes and sizes with cloud-based platforms on which they can seamlessly build and run their sales, service, commerce, and marketing departments without the ...

The most successful companies tend to have the most satisfied customers, so whether you work for a vast corporation or a regional business, you should master the tools necessary to keep your customers ...