Editor's note: This story contains racist epithets that could be offensive to some readers. On June 13, Iris Mejia was trying to take a nap. She had called out of work because she felt sick and wanted ...

Caitlin O'Kane is a New York City journalist who works on the CBS News social media team as a senior manager of content and production. She writes about a variety of topics and produces "The Uplift," ...

A dramatic livestream showing a hairstylist being violently attacked mid-appointment has taken over social media. Thereby, reigniting conversations about customer-service tensions, salon safety, and ...