Your investors, employees and clients all have one thing in common: an emotional connection to your company. Investors can put their money in any number of different businesses. They chose yours ...

Restaurant industry prices have increased on average by 60 percent since 2014, which means higher costs and often less happy customers, with three in four now considering fast food a “luxury” purchase ...

To paraphrase a quote credited to poet and author Maya Angelou, people forget what you say and do, but they never forget how you make them feel. That understanding is becoming increasingly relevant in ...

Forbes contributors publish independent expert analyses and insights. Kevin Kruse covers leadership development & emotional intelligence. This voice experience is generated by AI. Learn more. This ...

When you engage in conversations, you probably want something to happen. You might want people to change their minds about a topic, demonstrate how much they like or respect you, or possibly, hope ...