Think your customer relationship management (CRM) tool is doing it all? You might be able to get even more out of it than you ...

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Customers are vital to any business, and customer relation management (CRM) software enables you to maximize every interaction. We help you choose the right CRM for your small business based on our in ...

Customer relationship management (CRM) systems sit at the heart of modern business. They store personal data, behavioral histories, purchase records, and every digital breadcrumb that shapes customer ...

I’ve been writing and editing technology articles for more than seven years, most recently as part of PCMag's software team. I am responsible for content in the AI, financial, graphic design, ...

Salesforce is the world’s most popular CRM with good reason. Our testing found it to be one of the best CRMs on the market, with robust analytics, helpful customer support tools, and a bevy of ...

ZDNET experts put every product through rigorous testing and research to curate the best options for you. If you buy through our links, we may earn a commission. Learn Our Process 'ZDNET Recommends': ...

It's no secret that Salesforce is the undisputed leader among CRM systems, having spent 11 years as the best choice in International Data Corporation's (IDC) ranking. With one-fifth of the market ...

I rate Veeva Systems as a hold, as the current price is close to my new intrinsic value of $322 per share, limiting the margin of safety. Veeva's Q1 FY2026 results were outstanding, driven by Vault ...

In the world of digital advertising, data is king. Yet, many PPC advertisers underutilize one of their most valuable sources of insights: their CRM data. Whether you’re a B2B or B2C marketer, your CRM ...

ServiceNow is acquiring Logik.ai and its configure, price, quote (CPQ) solution to expand its customer relationship management (CRM) product portfolio and accelerate its momentum in sales and order ...