DALLAS — A call center in North Texas is closing, impacting more than 100 employees, according to filings with the Texas Workforce Commission. Telvista Inc. is closing a facility it operates at 8585 N ...

Imagine working in a call center where you have a script to follow. Would you read it word for word, or would you deviate from the script to sound more natural instead of robotic? In this story, one ...

Kevin Wu is the CEO of Leaping AI. Leaping AI automates call centers with voice AI agents for customer service and home services. Home services and remodeling companies depend on the telephone more ...

NASHVILLE, Tenn. (WKRN) — U.S. Immigration and Customs Enforcement plans to establish a “National Call Center” in Nashville, according to an agency contracting document reviewed by ABC. The document ...

UPDATE: Activision and Paramount Pictures have officially announced that Taylor Sheridan will write and produce the Call of Duty movie with Peter Berg, who will also write, direct and produce the live ...

Just last month, Cisco marked the 25th anniversary of its instantly recognizable IP phones, which have been an office staple since the 2000s. Today, the way that businesses and customers interact ...

Add Yahoo as a preferred source to see more of our stories on Google. Is Alex Pretti's shooting death in Minneapolis a turning point in Trump's ICE crackdown? A comprehensive guide to what happened — ...

NEW COMMUNICATION CENTER. YEAH, THIS IS MORE THAN JUST A CALL CENTER. THIS IS A CLASSROOM. METRO TECH STUDENTS WILL BE ABLE TO STEP INSIDE THIS SPACE AND GET REAL HANDS ON EXPERIENCE RIGHT ALONGSIDE ...

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