If nearly half of your customers were irritated by a business practice, would you treat it as urgent? Customer satisfaction is a key driver of financial performance, yet many companies in service ...

Tip-Up Town USA, one of the state’s longest-running winter festivals, is taking place again this year around Houghton Lake, Michigan’s largest inland lake. Festivities begin on Thursday, Jan. 22, with ...

For years, DoorDash and Uber Eats displayed their tip screen option before checkout in New York, according to the court filing. But the companies moved away from that policy as a result of New York’s ...

Thank your driver for those endless holiday season deliveries with a $5 tip as part of Amazon's limited-time "Thank My Driver" promotion. Ajay has worked in tech journalism for over a decade as a ...

'Tis the season of giving back — whether it's in the form of gifts, donations or a thank-you tip to seasonal workers. Discussions around tipping have sparked debate in recent years as Americans found ...

Editor’s note: “Behind the News” is the product of Sun staff assisted by the Sun’s AI lab, which includes a variety of tools such as Anthropic’s Claude, Perplexity AI, Google Gemini and ChatGPT. In ...

I spent a decade working as a server, everywhere from fancy steakhouses to cheap buffets to an elite “club” frequented by ...

You had dinner at a restaurant and the check has just landed on your table. How much you’ll tip probably seems intuitive: between 18% to 25% of your final bill, depending on the quality of service you ...

What makes us tip? A new study explores two main motives: genuine appreciation for the service and conformity with social norms. Those who truly value the service tend to tip above the standard rate, ...

The American Hotel & Lodging Association suggests leaving a $1-to-$5 tip per day for the housekeeping staff. Many or all of the products on this page are from partners who compensate us when you click ...

The IRS on Friday issued proposed regulations (REG-110032-25) on the new deduction for tip income contained in the sweeping tax legislation passed over the summer. The rules contain details on ...

McDonald’s executives have apparently grown tired of taking shots from full-service brands like Chili’s over prices. The fast-food giant has dropped its membership in the National Restaurant ...