THE Service Excellence Guide: from Service Design to Service Recovery
ehl.edu
THE Service Excellence Guide: from Service Design to Service Recovery
70% of buying experiences are based on how customers feel treated! From service design to service recovery, your guide to achieving service excellence.
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VA.gov | Veterans Affairs
VA.gov | Veterans Affairs
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23 reactions | In this episode of Mayo Clinic Laboratories’ “Leveraging the Laboratory” podcast, host Jane Hermansen, outreach manager at Mayo Clinic Laboratories, is joined by colleagues Ellen Dijkman Dulkes and Brianne Newton. They discuss strategies for responding to mishaps in the laboratory in a way that supports your broader customer service goals. https://bit.ly/4lg6BEs | Mayo Clinic Laboratories | Facebook
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23 reactions | In this episode of Mayo Clinic Laboratories’ “Leveraging the Laboratory” podcast, host Jane Hermansen, outreach manager at Mayo Clinic Laboratories, is joined by colleagues Ellen Dijkman Dulkes and Brianne Newton. They discuss strategies for responding to mishaps in the laboratory in a way that supports your broader customer service goals. https://bit.ly/4lg6BEs | Mayo Clinic Laboratories | Facebook
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