What is boundless customer engagement, and better yet, how do you connect work, data and experiences across the enterprise? See how Verint can power the future of work and help you create enduring customer relationships. Watch the video. #CX #EmployeeExperience | Verint | Facebook

🚀 Boost Your Agent Capacity with Verint Genie Bot! 🤖 Discover how the Verint Genie Bot is revolutionizing the way agents work by enhancing efficiency and productivity. Say goodbye to mundane tasks and hello to more strategic insights! 🌟 https://www.verint.com/resources/verint-genie-bot-supercharges-analyst-capacity/ | Verint

AI business outcomes from real customers using Verint IVA 🏆 A healthcare brand automated evaluation of 100% of interactions, increasing supervisor capacity by 33%. See how your business can generate AI Outcomes, Now. ➡️ https://lnkd.in/gBTAng8x | Verint

Verint Da Vinci AI Wins Artificial Intelligence Breakthrough Award for “Best Overall AI Platform” 🥳 This marks Verint’s sixth consecutive AI Breakthrough award, previously receiving the “Best Chatbot Solution” in 2022, “Best Virtual Agent Solution” in 2021, “Best AI-based Solution for Customer Service” in 2020, “Best Chatbot Solution” in 2019, and “Best Overall AI Solution” in 2018. Read more in the press release ➡️ https://www.verint.com/press-room/2023-press-releases/verint-da-vinci-ai-wins-a

Meet the Verint Containment Bot 🤖🤖 If you want to deliver exceptional self-service to your customers while also reducing the number of interactions that are needed to transfer to a human agent in the contact center, this bot is for you. Verint’s Containment Bot will provide accurate, personalized answers on your customer’s device and channel of choice – and it’s easy to train. Watch the video above for a full introduction ⬆️ | Verint

Get to know the workforce management (#WFM) solution with the highest customer satisfaction ratings in the industry. It’s WFM made easy. https://bit.ly/3y9Zyn5 | Verint | Facebook